Returns & Exchanges

At Mossman, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all full-priced items. Please ensure garments are unworn, with all original tags attached, to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the garments in their original packaging, ensuring the security seal and brand tags remain intact and undamaged.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal and drop off the package at your nearest authorized postal service location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the return, your refund or store credit will be processed within 5-7 business days.